Built to Last
A GUARANTEE OF
Rolex watches are designed and built to last. From the conception of a Rolex watch to the time it leaves the workshops, every step of its development and manufacture follows a single critical requirement: quality. As a result, there is no limit on how long a Rolex watch can keep working, being handed down from one generation to the next, and living several lives.
LET AN EXPERT
With many years between services, your watch deserves the most exacting attention. As an Official Rolex Jeweler, Alter's Gem is authorized to receive your Rolex watch for servicing. With the necessary knowledge, skills and technical know-how, we are at your disposal to advise you on all the technical aspects of Rolex watches.
SERVICING YOUR ROLEX THROUGH Alter's Gem
Through Alter's Gem you can access the worldwide network of Rolex-trained watchmakers. We follow the Rolex Service Procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.
THE ROLEX SERVICE PROCEDURE
The Rolex service procedure is designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Each movement is completely overhauled and each case and bracelet is meticulously refinished to restore its luster.
Timekeeping accuracy and water-resistance are rigorously tested to guarantee the level of quality and reliability you naturally expect from a Rolex watch.
THE TWO-YEAR SERVICE GUARANTEE
After a complete service, your Rolex is covered by a two-year Service Guarantee. This guarantee excludes any damage or deterioration that results from an accident or from mishandling of the watch. Any intervention by a non-Rolex-authorized third party or the addition of any non-Rolex-manufactured parts or accessories will void the Service Guarantee.